All Systems Operational
SKULabs Operational
90 days ago
99.99 % uptime
Today
SKULabs App Operational
90 days ago
100.0 % uptime
Today
SKULabs Table API ? Operational
90 days ago
100.0 % uptime
Today
SKULabs Search Operational
90 days ago
100.0 % uptime
Today
SKULabs Printing Operational
90 days ago
99.96 % uptime
Today
SKULabs Reports Operational
90 days ago
100.0 % uptime
Today
Shopping Carts and Marketplaces Operational
90 days ago
99.92 % uptime
Today
SKULabs Sync ? Operational
90 days ago
100.0 % uptime
Today
Shopping Cart and Marketplace Integrations ? Operational
90 days ago
100.0 % uptime
Today
3dcart API Operational
90 days ago
99.69 % uptime
Today
Amazon MWS API Operational
90 days ago
100.0 % uptime
Today
Shipping Operational
90 days ago
100.0 % uptime
Today
SKULabs Shipping APIs ? Operational
90 days ago
100.0 % uptime
Today
Shipping Integrations Operational
90 days ago
100.0 % uptime
Today
EasyPost API Operational
Shippo API Operational
Stamps.com USPS Operational
90 days ago
100.0 % uptime
Today
Endicia USPS Operational
90 days ago
100.0 % uptime
Today
ZPL to PDF conversion Operational
90 days ago
100.0 % uptime
Today
Support services Operational
Intercom Messenger ? Operational
Infrastructure Operational
AWS ec2-us-east-1 Operational
AWS s3-us-west-2 Operational
AWS elb-us-east-1 Operational
AWS s3-eu-central-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
SKULabs API
Fetching
Shipping response time
Fetching
Sync completion time
Fetching
Print response time ?
Fetching
SKULabs API error rate
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Sync API Error Rate
Fetching
Shipping API Error rate
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Past Incidents
Jan 27, 2021
Resolved - Labelary has completed the maintenance and ZPL conversion service is now back in service.
Jan 27, 15:17 UTC
Update - We are continuing to work on a fix for this issue.
Jan 27, 14:36 UTC
Update - We are continuing to work on a fix for this issue.
Jan 27, 14:34 UTC
Identified - Labelary, the third-party service for converting ZPL files to PDF, is temporarily down for maintenance. Printing Manual Pickup/Delivery and some carrier shipping labels as well as barcode printing services are affected by this.
Jan 27, 14:33 UTC
Jan 26, 2021

No incidents reported.

Jan 25, 2021

No incidents reported.

Jan 24, 2021

No incidents reported.

Jan 23, 2021

No incidents reported.

Jan 22, 2021

No incidents reported.

Jan 21, 2021

No incidents reported.

Jan 20, 2021

No incidents reported.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021
Resolved - EasyPost is reporting the incident as resolved.
Jan 15, 21:18 UTC
Update - We are continuing to work on a fix for this issue.
Jan 15, 20:04 UTC
Identified - EasyPost has identified the issue and is working on a fix.

"This was a bug that was inadvertently introduced with a recent change surrounding UPS commercial invoices. Our engineers are currently working on a fix. Will follow up as soon as the fix is deployed. Apologies for the inconvenience."
Jan 15, 20:04 UTC
Jan 14, 2021
Resolved - This has been resolved by 3DCart.
Jan 14, 14:22 UTC
Identified - 3DCart REST API has been returning 500 and 403 errors. This issue is affecting SKULabs' API communication with 3DCart.

3DCart's Engineering team has been working on this and are in the process of implementing and testing solutions.

If you are affected by this, submit a ticket to 3DCart and send us the ticket number provided to you by 3DCart.
Jan 13, 16:36 UTC
Jan 13, 2021